I have installed Dsim Desktop following the instructions here: Install DSim Desktop
I then followed the tutorial to simulate the example design here: Tutorial
On the Run Your Design step, I am stuck because I click the Play button next to Sim 1, and I get the following output:
$ dsim -top work.carry_lookahead_adder_tb -L dut +acc+b -waves waves.mxd=F:[UsageMeter (2024-06-28 14:35:00 Eastern Daylight Time)] Cannot open given license file C:\Users\pdelaware\AppData\Local\metrics-ca\dsim-license.json.
I followed the instructions to install as I stated above, and it is true that there is no JSON license or any kind of license at this location. How can I get a license file?
0 Votes
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Shaun Luong posted
5 months ago
AdminBest Answer
I just realized that you are using our old user documentation on our old support site (support.metrics.ca) instead of our new support site (https://help.metrics.ca/). How did you end up on our old support site?
Following the new instructions to Install DSim Desktop will tell you how to generate a license:
Glad that resolved your issue. The old support site will be decommissioned in August. Funny how you ended up there for the Knowledge Base articles, but ended up at the correct support site for the Forums. Ensure you use the correct support site for future support.
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Preston Delawareposted
5 months ago
Thanks Shaun. Not sure how I ended up on that site, probably just a google search for metrics support or DSim Desktop installation. Hopefully that site can be taken down as it is missing vital information about generating and installing the license.
0 Votes
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Shaun Luongposted
5 months ago
AdminAnswer
I just realized that you are using our old user documentation on our old support site (support.metrics.ca) instead of our new support site (https://help.metrics.ca/). How did you end up on our old support site?
Following the new instructions to Install DSim Desktop will tell you how to generate a license:
Thank you, I tried switching those folders to "unhidden". I deleted my DSim version and re-installed it, but got the same error when trying to simulate. It seems to not be downloading a license file at all. There is also a little yellow triangle that says License Missing.
Hello,
I have installed Dsim Desktop following the instructions here: Install DSim Desktop
I then followed the tutorial to simulate the example design here: Tutorial
On the Run Your Design step, I am stuck because I click the Play button next to Sim 1, and I get the following output:
I followed the instructions to install as I stated above, and it is true that there is no JSON license or any kind of license at this location. How can I get a license file?
0 Votes
Shaun Luong posted 5 months ago Admin Best Answer
I just realized that you are using our old user documentation on our old support site (support.metrics.ca) instead of our new support site (https://help.metrics.ca/). How did you end up on our old support site?
Following the new instructions to Install DSim Desktop will tell you how to generate a license:
https://help.metrics.ca/support/solutions/articles/154000141162-install-dsim-desktop
1 Votes
5 Comments
Shaun Luong posted 5 months ago Admin
Glad that resolved your issue. The old support site will be decommissioned in August. Funny how you ended up there for the Knowledge Base articles, but ended up at the correct support site for the Forums. Ensure you use the correct support site for future support.
0 Votes
Preston Delaware posted 5 months ago
Thanks Shaun. Not sure how I ended up on that site, probably just a google search for metrics support or DSim Desktop installation. Hopefully that site can be taken down as it is missing vital information about generating and installing the license.
0 Votes
Shaun Luong posted 5 months ago Admin Answer
I just realized that you are using our old user documentation on our old support site (support.metrics.ca) instead of our new support site (https://help.metrics.ca/). How did you end up on our old support site?
Following the new instructions to Install DSim Desktop will tell you how to generate a license:
https://help.metrics.ca/support/solutions/articles/154000141162-install-dsim-desktop
1 Votes
Preston Delaware posted 5 months ago
Thank you, I tried switching those folders to "unhidden". I deleted my DSim version and re-installed it, but got the same error when trying to simulate. It seems to not be downloading a license file at all. There is also a little yellow triangle that says License Missing.
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Shaun Luong posted 6 months ago Admin
Is the folder C:\Users\pdelaware\AppData\Local hidden? If so, unhide it and try again. It may be the same issue as this post:
https://help.metrics.ca/support/discussions/topics/154000592713
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