Fail to activate version of DSim

Posted 2 months ago by Ricardo Gallo

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Ricardo Gallo
Ricardo Gallo

When I try to activate DSim in VSCode I'm getting this: "Failed to activate version "20240422.0.0" of "DSim". Reason: DSim version "20240422.0.0" not found."


If anyone is experiencing this please give me an advice. Thanks in advance

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Shaun Luong posted 2 months ago Admin Best Answer

Is there a 2024022.0.0 folder under the installation path located at:

  • Windows: C:\Users\<username>\AppData\Local\metrics-ca\dsim
  • Linux: $HOME/metrics-ca/dsim

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Ricardo Gallo

Ricardo Gallo posted 2 months ago

Thanks, I got the source of the issue, for some reason "AppData" folder and subfolders inside it were set as "Hidden" and that was not letting VSCode access installation files, the solution is to uncheck "Hidden" property and do it for all subfolders, so VSCode can read it. 

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Shaun Luong posted 2 months ago Admin Answer

Is there a 2024022.0.0 folder under the installation path located at:

  • Windows: C:\Users\<username>\AppData\Local\metrics-ca\dsim
  • Linux: $HOME/metrics-ca/dsim

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Ricardo Gallo

Ricardo Gallo posted 2 months ago

Hi, thanks for the answer, that is just the issue. I'm downloading DSim here.

But it does not appear under LOCAL TOOLS INSTALLATION 

Maybe it's an issue with downloads paths or something like that.

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Shaun Luong posted 2 months ago Admin

Did you install DSim version 20240422.0.0?

https://metrics-help.freshdesk.com/support/solutions/articles/154000141162-install-dsim-desktop#dsim-simulator

Does it appear under your LOCAL TOOLS INSTALLATION?

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